Kategoriarkiv: IT

The Island of Ingenuity to bolster IT enabling infrastructure

Sri Lanka-known in the IT Industry as the Island of Ingenuity -will redouble efforts to bolster the island nations IT enabling environment by creating even more dependable connectivity and infrastructure leading to a dynamic, competitive, innovative telecommunications milieu. Plans are set to establish 60 bps backbone connectivity in three years through the optical fiber submarine communications cable system or the Sea – Me – We cable that carries telecommunications between Sri Lanka and other nations.

A recent report in the island nation’s independent English-language weekly the Sunday Times quoted Chairman – Telecommunication Regulatory Authority (TRC) Mr. Oshada Senanayake as saying ”The Sea – Me – We 6 submarine cable which would carry telecommunications between Southeast Asia, the Middle East, and Western Europe is now being discussed through the convergence of telco operators across the region. We are looking at adding a further 6o bps of backbone connectivity in three years when Sea – Me – We are ready”. The report states Sri Lanka is “working on one of the first-in-the-world submarine cable resilience programme with the United Nations Office on Drugs and Crime’s Global Maritime Crime Programme” and adds “The telco regulator has introduced a spectrum management framework to streamline spectrum allocation”. With a view to empowering innovation in the country,  Sri Lanka will introduce sandboxing aimed at frequency testing which will give “spectrum to test certain Internet of Things (loT) projects etc.

Sri Lanka is one of South Asia’s most innovative and dynamic IT and Business Process Management (BPM) hubs. It is home to a vibrant knowledge solutions industry that boasts an international footprint, with an accelerating number of global firms that have discovered the country’s innovative prowess. Ranked among the Top 15 Global Outsourcing destinations by AT Kearney, Sri Lanka are ranked among Top 20 Emerging Cities by Global Services Magazine.

The country’s rise to prominence as a global technology and BPM hub has been driven by a number of strengths such as robust and niche talent base, strong industry foundation, high value opportunities and a multi-faceted industry foundation, high value opportunities and a multi-faceted industry.

Nyhetsbrev 16 maj

Hälsning från Colombo.

Har varit här på Sri Lanka nästan en månad. Rutinerna kring karantän – valde härliga Heritance Ayruveda och kunde kombinera med sköna behandlingar – har fungerat väl. Även flyget, Qatar Airways, har gått smidigt. Bedömer att Sri Lanka under hösten kommer kunna välkomna svenska turister igen i större omfattning. 

För oss som behöver smaken av Sri Lanka vill jag påminna om att i Järfälla finns Original Sri Lanka och i Eskilstuna Ceylon Spice Spot. 


Leif I Ohlson

Senaste nyhetsbrev. https://gansub.com/t/v/0_MjgwMDExNTE0MDQ3Mg==/

Remote work in 2021: how to communicate effectively and stay productive

Although remote workspaces have mushroomed all throughout 2020, they aren’t necessarily a new concept. The industry of software development in Sri Lanka (and elsewhere, for that matter) has been providing offshoring services – which entails remote work by default. Together with reliable cloud support services, remote work has been made affordable and easy to setup, unlike the bulky video conferencing systems of yesteryear. If we are to go further down memory lane, home offices of qualified professionals such as architects and lawyers should also count as work-from-home concepts, now isn’t it?

We may have come a long way from isolated home offices, but pre-2020 still saw select organizations in equally select industries embracing remote work. Whether it was for sustaining multinational teams or offering flexibility, working from home was a novelty – and a luxury. As businesses emphasized on the importance of having teams based centrally in physical offices, the remote workspace concept was perceived as an embellishment (in spite of its many benefits). Come 2020, though, and remote work was not an embellishment anymore; it was an essential that determined whether your business stayed afloat, let alone thrived.

While this shift happened for obvious reasons, companies that were otherwise wary were now able to experience the myriad benefits of maintaining teams remotely. From cost-savings to increased employee efficiency, positive outcomes were tangible and very much rewarding. Considering the prevailing circumstances, remote teams are here to stay – at least for a while. Although remote work welcomes many desirable benefits, it’s still not absolute. Setbacks and loopholes still remain to be addressed. What distinguishes organizations that are successful at operating remotely from the rest is their ability to rectify or mitigate these very setbacks.

But before we delve into the nitty-gritty of what you can do to ensure your remote workspace thrives, learning about some of the most common setbacks brought on by remote work shall serve as a good starting point. This way, problems can be identified at the root, to then devise precise and targeted solutions.

The most common setbacks of remote workspaces

  1. Isolation.

This may not be directly related to your business, as it is more socio-psychological. But increased feelings of isolation are the most common [unpleasant] outcome of remote work, in spite of all the autonomy and flexibility that employees get to enjoy. Spontaneously greeting a fellow coworker in the corridor or sharing quick banter with another in the cafeteria are subtleties we don’t realize we have been taking for granted – until we establish our workstations at home.

  1. Communication gaps.

It is widely accepted knowledge that communication is more than just verbal; from gestures to body language, numerous factors intermingle to express one’s ideas and feedback. On top of that, the lack of in-person communication means that only methods such as email, instant messaging and video calling are available. As a result, there is a likelihood that items can ‘fall through the cracks’, so to speak.

While both isolation and communication gaps are fundamental setbacks when it comes to remote workspaces, they can be safely circumvented to promote greater productivity and employee well-being. The below pointers are aimed at resolving these setbacks. While your business will require customization to suit unique requirements, these tips and techniques can give you an understanding of what will work for your business, and vice versa.

The basics

  1. Schedule regular meetings.

Regular online meetings are the cornerstone to successfully working on a remote basis, without a doubt. As teams geographically disperse across cities, states and even the world, the need to have meetings can feel deceptively unnecessary. On top of that, team members smoothly working to achieve deadlines can further make even the shortest of meetings feel redundant. While it is important to strike the right balance between productivity and downtime, the absence of a regular meeting schedule can lead to teams working in silos.

Silos have been a perpetual problem even in brick-and-mortar workplaces. So the lack of in-person attendance can further aggravate even the slightest of silos within a remote environment. Therefore, maintaining a meeting schedule which invites relevant team members to share updates and progress pertaining to the tasks they’re working on is a fundamental yet highly effective way to stay on top of things.

Ultimately, it is the frequency and productivity level of online meetings which indicate how successful a company is with its remote work practices. In turn, this helps to determine whether such a policy should be continued – as opposed to stripping flexibility from team members by requesting them to report to the office.

  1. Collaborate real-time.

The technology of collaborating on one central document with multiple team members has been one of the most popular characteristics of modern business work processes. Facilitated by cloud computing, providers of hosted solutions are now a one-stop-shop for anything and everything pertaining to running a business on the cloud. Having no need to operate physical servers and other storage equipment, SaaS solutions have been a boon for companies both big and small to save money while enabling accessibility anywhere 24/7.

However, cloud providers have taken it a step further as organizations are now able to team up through dedicated partnerships (such as being an AWS partner, for instance). This offers companies everything that they need to run daily processes – while also scaling up or down if needed due to changing business circumstances. This has been one of the biggest driving factors for remote work in 2020. With quick setup and commitment-free pricing options, businesses are able to set the tone for what needs to be done, where, when and how – instead of the other way around.

Therefore, it is imperative for your business to collaborate on a real-time basis via hosted solutions. But, also think about how centralizing your company’s business systems on the cloud (or even hybridizing it by using a combination of cloud and on-premise components) can help your company reap the benefits of remote work in the long-term.

  1. Conduct regular company and employee reviews/roundups.

While regular reviews are crucial in any company irrespective of whether work happens in-person or remotely, they become more crucial in the wake of fluctuating economic climates and job security concerns. Reviews can be done via online meetings on an individual, department and company level, to brief employees on where the organization currently stands and where it is headed.

Reviews can go beyond the latest company happenings to feature more value-additions for team members. For example, you can use this opportunity to cross-pollinate between departments, by demonstrating what members in other departments are accomplishing to the company at large. Again, this addresses the issue of company silos. So talking about how other business units are contributing can offer employees better insight on what they can do to contribute to a more refined and mutual business goal.

This not only helps to break an otherwise monotonous work cycle, but gives employees fresh insight on how they can leverage their own duties – while being involved in exchanges that encourage engagement and a sense of belonging.

Going beyond the basics

  1. Schedule sessions to let off some steam.

As teams get engrossed with chasing deadlines day in and day out while being remotely distributed, the proverbial ‘chat by the water cooler’ becomes obsolete. Although a subtle few moments that aren’t given second thoughts when moving around a physical office, the absence of such happenstance interactions can really be felt when you’re working all by yourself from home. The void is ironically gaping for something that was otherwise known to be so anodyne. So how can you emulate similar experiences virtually?

This can range from being as simple as setting a particular day and time for ‘banter’ only, or organizing a fully-fledged eSports tournament for some extra fun. If it still feels like a stretch, simply creating an IM channel that is only dedicated to updates and conversations outside of what’s happening at work can inject some light-heartedness in an otherwise isolated and repetitive work cycle.

  1. Participate in seminars/workshops.

This goes a notch above water cooler and gaming sessions, by arranging events that employees can attend for extra education/insight outside of work. With leading conferences now operating virtually, it is easier to gain access to international events right from the convenience of your PC or smartphone. Make the most of all the virtual access by sponsoring your employees to also attend such events. Whether it’s a panel discussion on career development or a demonstration of industry-specific technology trends, ask your team members to suggest what they would prefer to attend. While this empowers employees to gain exposure to the latest for advancing their careers, it also establishes a sense of rapport towards the company.

Alternatively, identify specific employees who would also be willing to conduct training sessions for fellow coworkers. An arrangement of this sort benefits both trainer and participant; while trainers get to practice thought leadership skills, participants glean hands-on knowledge from a colleague who they may already be familiar with.

  1. Encourage heart-to-heart discussions.

This features a combination of remote work practices that need to be done consistently, from regular online meetings to virtual ‘water cooler’ or ‘happy hour’ sessions. On the other hand, sustaining an environment where employees are confident to voice their thoughts and feedback is the sign of a healthy workplace that’s coupled with strong leadership. Remote or not, it’s the calibre of leadership that will eventually determine how transparent your employees are with you. To put it simply, do they ever approach higher-ups to discuss concerns? If so, how often, and are there any specific topics that are most commonly broached?

While this isn’t specific to remote workspaces, the importance of encouraging open discussion is something that can never be stressed too much. Doing a combination of all the above pointers is what will establish the right mojo for employees to feel confident enough to share. This is something which business leaders need to now think about from a fresh new perspective, as remote work policies introduce the constraint of distance that needs to be alleviated for smoother communication.

To start, intently listen to what employees have to say during regular work meetings. Not every opinion may be viable or even executable. But intent listening will gradually yet organically instil a sense of trust in your employees – which will only strengthen rapport and transparency in the long run.

In conclusion…

Remote work exploded in popularity and demand in 2020, and this trend is only here to stay – at least for a substantial period of time. Apart from offering unmatched flexibility and less downtime, remote work still comes with certain caveats. How well these setbacks are addressed will determine the overall success rate of your remote work policies. But at a time when remote workspaces are one of the most advisable solutions for business continuity, it is imperative that you establish a productive yet sustainable remote work environment for your teams to thrive in.

Isolation and gaps in communication are two of the most common setbacks when it comes to remote workspaces. However, both can be rectified by opting for a combination of good remote work practices that can get everyone accustomed to performing well within a distributed team.

Regular online meetings, while a basic requirement for remote work, is foundational for building transparency and trust amongst your team members. Real-time document collaboration not only removes version-related hiccups, but also vastly streamlines the remote work process. Regular reviews and roundups may once again be mundane, but they form an integral stepping stone towards understanding what really makes your employees tick all the way to an individual level.

Go beyond the basics by engaging your employees further via conferences, seminars, workshops and interactive training sessions that can be conducted by existing employees. Virtual water cooler sessions, happy hours and even gaming tournaments can further create positive buzz, thereby reducing the chronic isolation that can significantly impact employee productivity and well-being.

Hur leda och utveckla team på distans?

Pandemin har tvingat många av oss att arbeta hemifrån och vi är många som fått leda från vår dator under de senaste månaderna.

Det ställer naturligtvis speciella krav på såväl ledarskap som teamet.

Under detta seminarium, som handlar om att leda IT team på distans kommer vi få ta del av Henrik Palmquists erfarenheter från att ha managerat ett team på Sri Lanka under 6 år.

Vi kommer också lära oss mer om Sri Lanka samt vilka möjligheter det finns att nyttja landets rika IT kompetens till vår fördel.

Läs mer och anmälan

London’s leading precision nutrition service goes Mobile!

The backstory 

Over a year ago, Fresh Fitness Food (FFF), introduced its web platform to the market. Now, FFF is kicking off 2021 with a brand new mobile app, live and ready to download!

For those unfamiliar with the brand, FFF Fresh Fitness Food (FFF) combines precision nutrition with convenience, by offering individualized meals, cooked, and delivered to your door, daily. In a market brimming with generic healthy meal providers, what sets FFF apart is its ability to individually tailor meals to every customer, taking into account their nutritional needs, health goals, allergies, and food preferences. Selecting appropriate meals per customer, then preparing and sizing them to suit individual nutritional requirements is daunting enough – but to do this at scale, particularly at the scale at which FFF operates at, is extremely complex. Currently, FFF delivers more than 70,000 meals per month in London and the suburbs. 

This is largely made possible through the end-to-end web-platform that Calcey developed for FFF to manage its entire business. This mini-ERP manages FFF’s complete workflow from customer sign-up and automates meal planning to ensure that users receive the exact nutrition they need each day. It even helps FFF manage cooking manifests and deliveries. Upon launching the solution FFF realized an immediate 14% improvement in gross margins. 

Read more

-Vi har kunskap om och kontakt med Sri Lankas ledande IT-företag, som gör att vi kan ge oberoende, ärliga råd. Tillsammans med dig ser vi till att du får den bästa lösningen för ditt företag; vår unika position som oberoende experter inom IT och med djup kunskap om Sri Lanka gör att vi kan vägleda dig längs din väg till bättre, billigare och effektivare IT-utveckling


Linearsix i colombo – specialister inom fintech

För att fira fyra år med framgångsrik digital omvandling av bank- och finanssektorn på Sri Lanka, fokuserar LinearSix på nya lösningar för bank och försäkring 2021.

Linearsix, med kontor i Colombo, har kommit långt tack vare deras omfattande expertis av att bistå banker och finansinstitut att öka lönsamheten genom digitalisering. Idagsläget har Linearsix 20 kvalificerade medarbetare.

”Under de första två månaderna av verksamheten vann vi ett stort kontrakt för att omvandla kärnbanksystemet till ett ledande finansföretag på Sri Lanka och hjälpa en ledande bank med deras Robotic Process Automation-arbete” berättar grundare och VD, Mario Gooneratne.

Deras framgångsrika resa inom banksektorn ledde till att LinearSix och dess partner Yaala Labs var det enda lokala företaget som valdes ut av Central Bank of Sri Lanka (CBSL) för att utforma sin nya KYC-lösning (Know Your Customer) som ett bevis på koncept med blockchain-teknik. På tal om detta satsade Gooneratne, ”Bankbranschen måste anamma framväxande teknik, förbli flexibel för att anta utvecklande affärsmodeller och sätta kunderna i centrum för varje strategi. Jag är stolt över att säga att banker på Sri Lanka  ligger i framkant inom teknik när det gäller kärnbanksystem. Vi uppmuntras av de senaste steg som CBSL har tagit för att tillåta elektronisk Know your Customer (eKYC) och digital onboarding. ”

Mario noterade: ”Med den nuvarande pandemin har efterfrågan på optimerade digitala upplevelser ökat. Förväntningarna hos den moderna konsumenten och medarbetaren formas av de bästa upplevelserna som Slack, Uber och WhatsApp erbjuder. Våra produkter är designade och konstruerade för att leverera sådana enhetliga och friktionsfria upplevelser inom finansiella tjänster. Med fokus på bank och försäkring har de förvandlat klumpiga äldre system med begränsad kapacitet och kontroller, för att skapa fantastiska upplevelser som har gynnats och uppskattats väl hos våra kunder ”.

LinearSix har hjälpt flera banker att bygga API: er med tanke på Open Banking och är redan i drift för Digital Banking och e-plånbokstjänster.

LinearSix ser maskininlärning som sin nästa innovation. Banker kan nu erbjuda tjänster till kunder baserat på realtidsdata och insikter istället för att vänta på att en kund ska kontakta banken med en begäran. Virtuella agenter kan analysera data och föreslå en tjänst eller en mix av tjänster, skräddarsydda efter kundens behov, vilket gör det möjligt för banker att förutse kundernas önskemål och behov proaktivt. Denna teknik verifierar och analyserar också juridiska dokument och kontrakt för att säkerställa att kunden och banken skyddas. ”Vi kör för närvarande några piloter för att utforska maskininlärningsdrivna kreditbeslut, med hjälp av kundernas kreditbeteende för att automatisera en banks lånebeslutsprocess”, säger Gooneratne.

Kontakta – info@houseofsrilanka.se för att veta mer om möjligheterna på Sri Lanka inom fintech. Dels för att finna kompetens och dels för nya marknader i Sydasien avseende svenska innovationer inom fintech.

COVID-19-krisen ökar behovet för programvaruutvecklingen och outsourcing.

Den pågående COVID-19-krisen har påverkat den europeiska IT-marknaden. Pandemin har betonat vikten av digital transformation och stimulerat efterfrågan på IT-lösningar. Många företag har inte egen kunskap och färdigheter för att utveckla dessa verktyg. Vi noterar därför, tack vare fler förfrågningar till oss, därför att behovet av noggrant utvalda outsourcingpartners har ökat.

De regelbundet införda nedstängningarna lyfter också fram behovet fler digitala tjänster. Tjänster som, om de inte finns, måste utvecklas snabbt eller när det funnits tidigare -anpassas till rådande läge.

Självklart stör COVID-19 affärerna för många även outsourcing leverantörer. Projekt som var på väg att påbörjas har senarelagts, men inte ställts in.

När återhämtningen börjar förväntas efterfrågan på tjänster för mjukvaruutveckling att öka. Pandemin har betonat fördelarna med IT-lösningar, både för interna affärsprocesser och för samverkan med kunder. Företagen är nu mer medvetna om att pandemier kan hända igen. De är medvetna om vilken effekt detta skulle ha på deras verksamhet. Ändå är det i allmänhet inte möjligt att anställa extra personal för att utveckla programvara, särskilt efter en kris som denna. Det är då erfarna outsourcing leverantörer med hög flexibilitet som söks.

Behoven av kompetens i Sverige är fortsatt stor. IT- och Telekomföretagen presenterade 17 december sin rapport med prognos avseende behovet av IT-kompetens.

Vi noterar att fler företag funderar på outsourcing av IT i och med att det kan göra dem mer flexibla och starkare i svåra tider. Detta är naturligtvis bara fallet om outsourcing genomförs med hög kvalité. Hemarbete har suddat ut skillnaden mellan interna, nearshore- och offshore-team. Detta medför att fler tittar på andra destinationer än de traditionella. Sri Lanka kommer vara ett intressant alternativ. Vi kunde också konstatera att företag som har en del av sin utveckling på t ex Sri Lanka kunde genomföra hemarbete i stor skala bättre än de som inte har outsourcing. Detta då rutinerna redan fanns på plats. Det som hände var att det blev bara några fler på de dagliga onlinemötena.

Ökad digital transformation kräver ytterligare programvarulösningar och därmed utvecklingskapacitet.

De nya omständigheterna och utmaningarna orsakade av COVID-19 har skapat möjligheter för tjänster för mjukvaruutveckling.

Företagen går snabbare in i molnet och behöver skräddarsydda lösningar för att göra det. Eftersom arbete hemifrån blir allmänt accepterat behöver personalen fjärråtkomst till sina filer och program. Återförsäljare behöver webbshoppar och appar nu när deras kunder har blivit vana vid online-shopping. Jordbruksföretag behöver appar för att göra sin försörjningskedja transparent och kommunicera med sina jordbrukare. Och det här är bara några få exempel.

Alla dessa programvarulösningar kräver utvecklare med hög kompetens och kunskap. Utvecklare måste också ha mycket erfarenhet och leverera lösningar snabbt. Informationssäkerhet och kvalitet är oerhört viktigt. Vi rekommenderar att välja samarbetspartners som har erfarenhet av den svenska marknaden. Läs gärna några citat och kundcases på www.itsrilanka.se

Tack vare att de av oss noggrant utvalda IT-företagen på Sri Lanka och våra erfarna rådgivare här i Sverige garanterar vi att ni hittar rätt partner i – rätt tid och till rätt pris.

Kontakta oss idag – info@houseofsrilanka.se